Shipping Policy | Store Pickup Information | Swarnam Jewellers Pune

Shipping & Delivery Policy

All jewellery purchases are primarily designed for in-store pickup. Customers can also review our Return & Exchange Policy, BIS HUID Information, and Frequently Asked Questions before visiting our showroom. We invite our customers to visit our store to personally view, try on, and select the pieces they love. This allows you to experience the true quality, craftsmanship, and sparkle of our jewellery before taking it home. At Swarnam Jewellers, we currently do not offer ecommerce ordering, online checkout, courier shipping, home delivery, or nationwide delivery services. All jewellery purchases are completed directly through our physical showroom located in Manjari Budruk, Pune. Customers are requested to visit the store to view, verify, purchase, and collect jewellery products.

When you pick up your order in-store:

• Our staff will ensure your jewellery is beautifully packaged and ready to take home safely.

• We can provide personalized assistance, including sizing, cleaning tips, and care instructions.

• You can inspect your item and confirm satisfaction before completing your purchase.

In-store pickup ensures a secure and luxurious shopping experience, letting you enjoy the excitement of seeing your jewellery first-hand rather than relying solely on delivery.

Product Availability

Product availability may vary depending on stock, design availability, customization requirements, and precious metal market conditions. Customers are encouraged to contact the store before visiting for specific product inquiries.

Order Confirmation

For selected jewellery enquiries, bookings, or custom orders, order confirmation may be provided after:

• Product availability verification

• Price confirmation

• Design approval (if applicable)

• Customer confirmation

Order Confirmation

For selected jewellery enquiries, bookings, or custom orders, order confirmation may be provided after:

• Product availability verification

• Price confirmation

• Design approval (if applicable)

• Customer confirmation

Jewellery Collection Process

Customers can collect their jewellery directly from the showroom after confirmation from Swarnam Jewellers.

During collection, customers can:

• Verify BIS Hallmark and HUID details

• Inspect jewellery quality and finishing

• Review invoice and product information

• Receive guidance regarding jewellery care and maintenance

• A valid purchase invoice may be required during collection.

Customized Jewellery Orders

Customized, made-to-order, repaired, resized, engraved, or specially manufactured jewellery may require additional completion time. Customers will be informed regarding the estimated completion date during the order process.

No Courier or Home Delivery

Swarnam Jewellers does not provide:

• Courier shipping

• Domestic delivery

• International shipping

• Cash on Delivery (COD)

• Ecommerce checkout

• Online order fulfilment

All jewellery purchases must be collected from the showroom.

Inspection Before Collection

Customers are encouraged to inspect their jewellery before completing the collection process. Any concerns regarding product quality, design, or workmanship should be communicated to the store team before acceptance.

Contact Information

For product enquiries, jewellery availability, custom orders, or pickup information, please contact:

Swarnam Jewellers

Shop No.1, Grace Shopping Complex,
Mundhwa – Manjari Road,
Manjari Budruk,
Pune, Maharashtra 412307

Phone: 095295 31008  

Email: swarnamjewellers1008@gmail.com

Website: https://www.swarnamjewellers.com

Frequently Asked Questions

Do you offer home delivery?

No. Swarnam Jewellers currently does not provide home delivery or courier shipping services.

Can I buy jewellery online?

Customers can enquire online, but purchases are completed through the physical showroom.

Do I need to visit the store to collect jewellery?

Yes. All jewellery purchases must be collected directly from the showroom.

Do you provide nationwide shipping?

No. Swarnam Jewellers currently does not offer domestic or international shipping services.

Can I place a custom jewellery order?

Yes. Customers can contact the showroom regarding customized jewellery requirements.

Related Information

👉 Return & Refund Policy : Learn about eligibility, exchange conditions, refund procedures, and important guidelines for jewellery purchases by reviewing our Return & Refund Policy. 

👉 Privacy Policy : Understand how Swarnam Jewellers collects, uses, stores, and protects customer information through our Privacy Policy. 

👉 Terms & Conditions : Review the terms governing the use of our website, showroom services, jewellery purchases, and customer responsibilities. 

👉 Frequently Asked Questions : Find answers to common questions about gold jewellery, silver jewellery, hallmarking, custom orders, billing, and store services. 

👉 BIS Hallmark & HUID Information : Learn about BIS Hallmark certification, HUID verification, and how hallmarking helps ensure the purity and authenticity of gold jewellery. 

👉 Jewellery Care Guide : Learn more about Swarnam Jewellers, our commitment to quality, transparency, customer trust, and certified jewellery services in Pune. 

👉Contact Us : Get in touch with our team for product enquiries, custom jewellery requirements, showroom visits, business hours, and customer support.